Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-dubai-luxury-tours.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you interact with our website, applications, services, or products. By using our platform, you agree to the terms outlined in this policy.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

  • Our official website: https://desert-safari-dubai-luxury-tours.terratrek.net
  • Mobile and desktop applications associated with our brand
  • Online services and products offered by the Company
  • Any third-party platforms or services linked from our website, which have their own privacy policies governing data collection. Please note that this policy does not extend to these external sites.

Processing Activities

This policy outlines our practices for various user interactions:

  1. Authorized User Access: When you create an account and use our applications or services, we process your data to facilitate your experience and deliver personalized content.
  2. Website Visitors: If you visit our websites linked to this policy, we may collect information about your device, browser, and interaction patterns for analytics and improvement purposes.
  3. Communication with Us: We may contact you via email, phone, or SMS for transactional purposes, newsletters, marketing campaigns, or feedback requests.

Personal Data Collection

We gather different types of personal data to enhance your experience and provide quality services:

  • Account Information: Includes user names, passwords, and account settings preferences.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for secure transactions.
  • Financial Records: Transaction history, payment method information, and banking details (when stored securely) for financial services.
  • Purchase Data: Products or services purchased, quantities, prices, and order history to improve customer service.
  • Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: GPS coordinates and location-based services data to provide personalized content and services.
  • Feedback and Reviews: Your ratings, comments, and suggestions to enhance our products and services.
  • Social Media Profiles: Information shared when you log in or interact with our accounts on social media platforms.
  • Product Preferences: Details about your interests, preferences, and purchases to offer personalized product recommendations.

We collect this data through direct user input, automated systems, and third-party sources, ensuring transparency and consent where necessary.

Cookies Policy

We use cookies to enhance your online experience:

  • Strictly Necessary: These cookies are essential for basic website functionality and navigation.
  • Preference Cookies: Remember your preferences and settings to personalize content.
  • Analytics Cookies: Track site usage, aggregate data, and analyze trends for improvement purposes.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to legal requirements and industry best practices for data retention:

  • Personal data is retained as long as necessary for the fulfillment of the purposes it was collected for, including compliance with legal obligations and record-keeping requirements.
  • Once the purpose is fulfilled or when data is no longer required, we securely delete or anonymize the data to protect your privacy.

Data Security Measures

We have implemented robust security practices to safeguard your personal information:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal information from them. If you believe we have collected data from a minor, please contact us immediately.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Correct or update any inaccurate or incomplete information.
  • Erasure (“Right to be Forgotten”): Request the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Be treated fairly when exercising your rights.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your requests in accordance with applicable laws and regulations.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request.

Contact Us

For any inquiries, feedback, unsubscribe requests, or data-related matters, please contact us:

We appreciate your trust in providing us with your personal information, and we strive to make our practices transparent and user-friendly.